Support
Answers to common questions, and how to reach us if you need more help.
Frequently Asked Questions
How do I sync my lists across devices?
UniversaList uses iCloud to sync your lists automatically. Make sure you're signed in to the same iCloud account on each device and that iCloud is enabled for UniversaList in Settings > [your name] > iCloud.
How do I share a list with someone else?
Open the list, tap the share icon, and send the invite link to the person you want to share with. They'll need an iCloud account to accept it. Once accepted, you'll both be able to add, edit, and check off items in real time.
Why isn't a shared list updating for the other person?
Updates rely on an active internet connection and iCloud being available on both devices. Try checking Settings > [your name] > iCloud on each device, or pull down on the list to refresh. If the issue continues, use Settings > Reset Local Data in the app, which clears the local cache and re-downloads from iCloud without affecting your data.
What's included in UniversaList Pro?
Pro unlocks additional list colors, a full icon library, and smarter item suggestions tailored to each list. You can purchase or restore Pro from Settings > Upgrade to Pro.
I purchased Pro but it's not showing up. What do I do?
Open Settings in the app and tap "Restore Purchases" under the Pro section. If it still doesn't appear, make sure you're signed in to the Apple ID that made the purchase.
Can I use the Home Screen widget with a shared list?
Yes. Add the UniversaList widget to your Home Screen and choose any of your lists, including ones shared with you.
How do I delete my data?
Deleting a list removes it from iCloud for everyone it's shared with. To remove all of your UniversaList data, delete your lists in the app, or turn off iCloud for UniversaList in Settings > [your name] > iCloud, which removes the app's data from iCloud.
Still need help?
Email us at support@universalist.app and we'll get back to you as soon as we can.